Returns & Exchanges
At Hawaiian Island Creations, we want you to be completely satisfied with your gear; if your purchase doesn't meet your expectations, you can return it within 30 days of delivery.
1
Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
2
Prepare Your Package
Carefully pack your items in their original condition with all tags attached, and include the provided packing slip.
3
Ship It Back
Affix the prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Your Refund
Once our warehouse inspects the returned sports gear, we will process your refund to the original payment method within 5-7 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing